PRIVACY POLICY
This Privacy Policy describes how CraftSense (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit craftsense.net (the “Site”).
Personal information we collect
When you visit the Site, we collect two types of information:
- Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the web pages you view, referral sources, and how you interact with the Site.
We collect Device Information using these technologies: “Cookies”: Data files placed on your device. For more information, visit http://www.allaboutcookies.org.
“Log files”: Track actions on the Site, collecting data like your IP address, browser type, and date/time stamps.
“Web beacons,” “tags,” and “pixels”: Electronic files used to record browsing information.
2. Contact Information: When you fill out a contact form or schedule a consultation through the Site, we collect the information you provide to us, such as your name, email address, and any message or details you include.
How do we use your personal information?
We use the information we collect to:
- Communicate with you: Respond to your inquiries, schedule consultations, and provide you with information relating to our services.
- Improve and Optimize Our Site: We use Device Information to generate analytics about how our clients browse and interact with the Site and to assess the success of our marketing campaigns.
- Screen for Potential Risk or Fraud: We use Device Information (in particular, your IP address) to help protect our Site.
- Marketing: When in line with the preferences you have shared with us, provide you with information or advertising relating to our services.
Sharing your personal information
We share your Personal Information with third parties to help us use it as described above.
- We may use a third-party service like Calendly to schedule consultations. When you book a call, your information is shared with them to facilitate scheduling. [You should link to your scheduling service’s privacy policy here].
- Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, a consulting agreement) or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.
Data retention
When you contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@craftsense.net.
